Privacy policy

We take your privacy particularly seriously. This privacy notice sets out what information we collect, what we do with it and the use of cookies on this site.

How do we collect information?

We collect information when you:

  • Contact us directly by email or phone
  • Complete the contact form on our website
  • Visit our website

What do we do with the information we collect?

We use information you directly supply to us to:

  • Respond to enquiries and carry out day-to-day business with clients

We use anonymised data from Google Analytics to:

  • Understand how people use our website
  • Understand and improve our marketing campaigns

Analytics

We use a third-party service called Google Analytics to collect standard information on visitor behaviour patterns. We do this to understand the numbers of visitors to various parts of the site, how our marketing campaigns perform and identify areas where we could improve the website.

The information collected cannot be used to identify you and we’ve taken additional steps to ensure that nothing that could be used to infer your identity is available to Google. We anonymise your IP address, provide a cookie opt out, do not use any other third-party tracking pixels (such as Facebook) and do not use remarketing.

Use of cookies

We use a cookie control tool on this site to provide you with control over the use of non-essential cookies. You can change your settings at any point by visiting the cookies page.

Links to other websites

Please note that where we provide links to other websites we’re not responsible for the content or the privacy settings of those sites.

Data retention

Interactions with clients (e.g. emails) are kept on file to respond to further questions as a normal part of conducting business.

Within Google Analytics we do not collect any information that can be used to identify you. Google uses cookie data, that cannot be used to identify you, to calculate unique users to our site – this data item is retained for 14 months within our Google Analytics account.

Changes to this policy

We’ll keep this policy up to date – the contents of which may change over time as our offering and marketing strategy changes.

Our contact details

You can contact us by phone or email, details can be found on the contact page.

Last update: August 2019

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